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Royal American Companies is an Equal Opportunity Employer (M/F/D/V).

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Assistant Regional Manager
Req Code:CORPORAT-PROP_MGT-17-001-{ORGL
City:
State:
CompanyRoyal American Management
FT/PT Status:
  
Company Overview

With over 40 years of experience in managing multi-family housing, Royal American Management, Inc. (RAM) is able to effectively balance the needs of clients, residents, and staff members while optimizing the performance of both established and newly constructed assets. RAM, an award winning Accredited Management Organization (AMO), is headquartered in Panama City, Florida with regional offices strategically located throughout the Southeast to include Miami and Orlando, Florida, the Carolinas, Georgia, and Arkansas. RAM is widely recognized not only for its large, diverse portfolio of neatly manicured and high performing communities; it is also recognized for its warm, friendly, knowledgeable, and highly responsive staff. RAM’s professional team is truly passionate about marketing, maintenance, and management of market-rate, luxury, senior, and all types of affordable residential communities. RAM’s extensive experience with all types of affordable programs such as HUD, RD, HOME, CBDG, Hope VI, Tax- Exempt Bonds, and LIHTC is invaluable. RAM takes pride in its strong working relationships with third-party clients, monitoring agents, and government agencies.

RAM's mission is to enrich the lives of our residents by providing them with superior, multifamily housing and services while implementing new and innovative management techniques uniquely designed to add value to each property we manage.

 

Job Description:

Job Summary:  

The Assistant Regional Manager is responsible to report directly to the assigned Regional Manager.  The Assistant Regional Manager is also responsible to the Owner or Asset Manager and all applicable government agencies or monitoring agents for overall management operations of each property in the assigned portfolio under the direction of the Regional Manager. 

This position supports and assists the Regional Manager in the duties of executing Company and Owner expectations set forth for an assigned portfolio of Communities for profitability and superior performance by directing and leading team members in achieving and exceeding operational performance goals and expectations by enforcing policy, procedures, and practices, in conjunction with the Regional Manager.

The Assistant Regional Manager will have contact with the public conducting relationships in a manner that will enhance the overall marketing effort of the Company.  The Assistant Regional Manager will be called upon and be expected to participate with local community and industry related organizations to attend functions, seminars, meetings, and classes to further the reputation of The Company and to maintain knowledge of the industry.  

Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.


Essential Job Duties and Responsibilities

This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your Supervisor. 

  • Complies with all policies and procedures established by Royal American Management
  • Assists the Regional Manager in selecting, training, supervision, and motivating personnel
  • Prepares written reports on the operations of the properties within portfolio
  • Reviews, analyzes, and interprets market data relevant to the industry
  • Constantly seeks to identify strategies to increase income and reduce expenses for portfolio
  • Assists in preparing and developing budgets for each community within the assigned portfolio to maximize profitability, while maintaining and enhancing the integrity of the asset
  • Ensures that the portfolio and individual communities meet or exceed the established operational, financial, and business performance goals
  • Ensures that the appearance and physical aspects of the properties meet the Company’s and Owner’s established standards.
  • Suggests and helps develop action plans and strategies for maximizing property performance
  • With direction of Regional Manager, communicates regularly (not less than one time per week) with Clients/Owners/Asset Managers to provide updates on the performance of the Communities within the portfolio and to ensure Client satisfaction and retention
  • Perform site visits as needed,  but not less than one time per quarter
Job Qualifications:

Knowledge, Skills and Abilities (KSAs):

  • Ability to motivate portfolio and team members to accomplish Company goals and expectations
  • Performance oriented and highly motivated to produce results
  • High degree of creativity, coupled with sound business judgment
  • An aggressive self-starter, yet diplomatic to effectuate positive relations with subordinates and peers
  • Computer literacy
  • Excellent written and oral communication skills
  • Knowledge of multi-family property management matters and operational issues related to all asset types and knowledge of progressive management practices

Education and Experience:

  • An undergraduate degree with a major in a related field preferred
  • Minimum 5 years property management experience preferred
  • Experience in managing multiple sites preferred
  • The following designations are preferred:  CPM (Certified Property Manager), CAPS (Certified Apartment Portfolio Supervisor)

Physical Demands:

  • Must be able to read printed materials and computer screen with or without MS or other software accessibility functions
  • Work with a computer for a minimum of seven hours daily either standing or sitting
  • Work in an office environment for eight hours, daily  
  • Communicate effectively face-to-face, by phone, email, Go-to-Meetings, Webinars, pre-recorded training sessions, through formal business writing, etc. with superiors, colleagues, and individuals inside and outside the Company. 
  • Take photographs and inspect properties
  • Bend, twist, climb stairs, sit, stand
  • Position requires independent travel, sometimes frequent, and on short notice. 
  • Work requires high attention and mental demands including the ability to prioritize and process information with accuracy and clarity
  • Requires the ability to handle interruptions in a rapidly changing environment in an appropriate manner

 

 

Other Information:

Benefit Packages

Full-time:

  • Company paid health benefits, life insurance, and Long Term Disability
  • Health Savings Account and Wellness Programs
  • 401(k) matching contribution
  • Nine (9) paid holidays and three (3) weeks Paid Time Off (PTO) in the first year
  • Tuition reimbursement programs and annual scholarship program

Part-time:

  • 401(k) matching contribution
  • Seven and a half (7.5) days Paid Time Off (PTO) in the first year
  • Paid holidays vary depending on work schedule