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Royal American Companies is an Equal Opportunity Employer (M/F/D/V).

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Maintenance Technician
City:AAA Test Location
CompanyRoyal American Management
FT/PT Status:Full Time
Company Overview
With over 40 years of experience in managing multi-family housing, Royal American Management, Inc. (RAM) is able to effectively balance the needs of clients, residents, and staff members while optimizing the performance of both established and newly constructed assets. RAM, an award winning Accredited Management Organization (AMO), is headquartered in Panama City, Florida with regional offices strategically located throughout the Southeast to include Miami and Orlando, Florida, the Carolinas, Georgia, and Arkansas. RAM is widely recognized not only for its large, diverse portfolio of neatly manicured and high performing communities; it is also recognized for its warm, friendly, knowledgeable, and highly responsive staff. RAM’s professional team is truly passionate about marketing, maintenance, and management of market-rate, luxury, senior, and all types of affordable residential communities. RAM’s extensive experience with all types of affordable programs such as HUD, RD, HOME, CBDG, Hope VI, Tax- Exempt Bonds, and LIHTC is invaluable. RAM takes pride in its strong working relationships with third-party clients, monitoring agents, and government agencies.

RAM's mission is to enrich the lives of our residents by providing them with superior, multifamily housing and services while implementing new and innovative management techniques uniquely designed to add value to each property we manage.

Job Description:

Job Summary:  

Under direct supervision of the Maintenance Supervisor, the Maintenance Technician is responsible to assist in the preservation and upkeep of the property.  The Maintenance Technician will be aware of and operate within OSHA (Occupational Safety & Health Act) Standards and company safety policies and procedures at all times. 

Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

Job Duties and Responsibilities

This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.

  • Practices OSHA standards and company safety policy
  • Continuing education of safety training as required by company and/or State and Federal Law
  • A hazard assessment form will be completed before beginning any task
  • Utilize proper safety equipment when exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock
  • Has knowledge of all maintenance requirements for the property
  • Keeps accurate records regarding preventive maintenance, work orders, unit refurbishing, annual inspections, and inventories in accordance with procedures established in company procedures manual
  • Must be willing to participate in a standby emergency schedule for evening, weekend and holiday coverage
  • Responsible for performing scheduled maintenance on all equipment, based on the manufacturer’s recommendations and operating manuals
  • Regularly inspect all apartment units, buildings, and common areas, performing repairs and janitorial assistance in accordance with procedures manual
  • Maintain the grounds in accordance with the schedule set forth in the procedures manual
  • Training of subordinate employees when needed
  • Frequent – no less than twice a day – verbal and written communication with supervisor
  • Reporting unusual or extraordinary circumstances regarding the property, co-workers, or residents
  • Maintaining the required property uniform and ensuring a professional appearance and attitude at all times
  • Responsible for being aware of all contractual obligations relating to maintenance so as to keep the Community Manager abreast of any incidents of non-compliance from vendors
  • Must have knowledge of property HVAC units.  The on-site Maintenance department must be able to troubleshoot the system and make repairs to fan motors, thermostats, contactors, etc.  On-site maintenance will, under no circumstances, make repairs to any components involving the Freon system, to include replacement of components containing Freon,  recovery of Freon from the system or addition of Freon to the system  unless properly certified. At no time under any circumstances is Freon ever to be vented into the atmosphere.  Failure to comply will result in immediate termination
  • Ensure storage areas and entrances are locked and adequate lighting of areas is maintained at all times
  • Perform light electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, etc. 
  • Light plumbing work, such as clearing stoppages, replacing fittings, etc.
  • Replacement and repair of broken glass, tile, screens, draperies and locks
  • Carpentry work, such as fitting doors, freeing windows, replacing and building shelves and refinishing floors
  • Redecorate vacant units, including painting, cleaning of appliances, vacuuming and other related tasks required to prepare a unit for re-occupancy
  • Assist in custodial work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in the common areas
  • Maintenance and repair, where applicable, of all amenities such as pools, spas, ponds, fitness equipment, etc.
  • Assists other team members when necessary
Job Qualifications:

Knowledge, Skills and Abilities (KSAs):

  • Read, understand and follow instructions contained in handwritten/printed service requests, provide handwritten/typed responses to same, and complete handwritten/typed reports in accordance with company procedures
  • Read and understand various manuals, instructions and other printed materials, such as regulation manuals, procedures manuals, warning labels and directional labeling on materials needed to perform various tasks
  • Work under time constraints
  • Frequently, and possibly, for long periods of time: walk, stand, bend, sit, climb, balance, stoop, kneel, crouch, or crawl
  • Specific vision abilities are required by this job to include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus
  • Safely lift and carry weights up to fifty (50) pounds without assistance
  • Safely move large appliances such as ranges, refrigerators and washing machines with the use of a hand truck
  • Ability to safely use hand tools such as hammers, screwdrivers, saws, various power tools including hand held drills and circular saws
  • Safely ascend and descend various types of ladders unassisted
  • Tolerate normal levels of caustic chemicals and pest control chemicals
  • Stay aware of all work-safety requirements pertinent to the position
  • Travel for the purpose of conducting regular property business.  Must have a valid driver’s license
  • Willingness to accept other tasks and responsibilities that may not be strictly related to repair and maintenance
  • Proficiency in reading, writing and speaking English is required
  • Limited computer literacy

Education and Experience:

  • High School Diploma or Equivalent preferred
  • Prior experience preferred

Essential Job Functions:

  • Must be able to safely access all areas of the property’s grounds, regardless of grounds conditions and/or weather conditions, including multilevel structures, with or without the aid of an elevator.
  • Communicate effectively with co-workers, residents and vendors
  • Complete tasks assigned in a reasonable amount of time
Other Information:

Benefit Packages

Full Time
- Company paid health benefits, life insurance, and Long Term Disability
- Health Savings Account and Wellness Programs
- 401(k) matching contribution
- Ten (10) paid holidays and three (3) weeks Paid Time Off (PTO) in the first year
- Tuition reimbursement programs and annual scholarship program

Part Time
- 401(k) matching contribution
- One and half (1.5) weeks Paid Time Off (PTO) in the first year
- Paid holidays vary depending on work schedule